Telemedicine
Join Your Telemedicine Session
We use Doxy.me, a HIPAA-compliant telemedicine platform. Account balance must be current. Payment is due at the time of visit.
Join SessionTelehealth Coverage Notice
Initial appointments must be in-office, with limited exceptions. Telemedicine is available for follow-up visits only.
Insurance coverage for telehealth services may become more limited. Medicare now requires an in-office visit within 6 months before first telemedicine appointment, then annually thereafter. Patients will be responsible for uncovered visits (up to $235). We expect further changes through 2026. Please contact your insurance provider for current coverage details.
Appointment Reminders
- Email, SMS, and voice reminders sent 3 days before appointment
- Day-of reminder: 30 minutes before telemedicine, 60 minutes before in-office
We cannot guarantee reminders will be received. Upcoming appointments are listed in the patient portal. Please note your appointment times independently.
Requirements
- Must be physically located in Texas during appointment
- Video and audio capability required for insurance claims
- No telemedicine appointments while driving
Technical Tips
- Desktop: Firefox or Chrome recommended
- iPhone: Safari recommended
- Ensure microphone and camera permissions are enabled
- Position your phone or laptop in a stationary location